9、Fail to use DDNS ?

Possible Reason 1: The PC or IP Camera can’t connect to the internet.
Solution: Check the internet connection and settings.

Possible Reason 2: Port forward is not set in router.
Solution: Set the port forward of extranet in router correctly.

For example, if IP Camera address is:, Media port is 38401, Web port is 85, factory DDNS is http://test.aipcam.com.